Using the questionnaire format below, survey 10 healthcare professionals
Survey/Questionnaire on Employee Engagement and Turnover in Healthcare
Part 1: Personal Experience with Patient Care
- Please share a specific example of a time you provided excellent patient care at your facility or Hospital.
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ - Describe a situation where an employee left the organization and how it impacted the organization
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Part 2: Handling Employee Turnover
- How do you manage patient care during periods of high employee turnover?
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Part 3: Impact on Motivation and Engagement
- Can you describe how employee turnover has affected your motivation and engagement in your work? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Part 4: Day-to-Day Processes
- What changes occur in your day-to-day processes when a colleague leaves? How does this affect patient care? Please select all that apply:
- ☐ Decreased motivation
- ☐ Increased workload
- ☐ Lower engagement with the employee
- ☐ No effect
- ☐ Other: [Please share any specific experiences or changes] ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Part 5: Variation in Patient Care Quality
- In your experience, how does staff turnover affect the quality of patient care? Please provide examples or scenarios you've encountered.
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Part 6: Strategies for Retention and Engagement
- What strategies do you believe would enhance employee retention and engagement? Feel free to suggest any specific initiatives or practices that you would like to see implemented. Select all that apply:
- ☐ Improved communication
- ☐ Enhanced training programs
- ☐ Better leadership support
- ☐ Recognition and rewards
- ☐ Flexible work hours
☐ Other: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Part 7: Effects on Team Dynamics
- How has turnover affected team dynamics and workload allocation in your department?
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Part 8: Additional Insights
- Are there any additional insights that are important for understanding the impact of employee turnover on patient care quality?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ - Reflect on how turnover has influenced your daily motivation to serve patients.
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Thank you for your cooperation,
Fesseha Mulugeta