Read the Met call Transcript bellow, prepare a written report (~1000

words) including:

• Identification of four (4) examples of effective or ineffective teamwork

and/or communication in the scenario. This can be presented in a table

or as dot points.

• Discussion, using the literature, about how each identified example of

effective/ineffective teamwork and/or communication can impact on the:

◦ Patient (approx. 300 words, informed by 2-3 references)

◦ Staff (approx. 300 words, informed by 2-3 references)

Organisation (approx. 300 words, informed by 2-3 references).

Read the transcripts bellow and uses these resources as your

references to answer the report.

Starting references are provided below to assist you with beginning your

student report/CAP. Please note, however, that you are expected to find

and include additional references in your report.

Other Requirements

Do not write an introduction or conclusion.

Provide a reference list at the end of your report for all in-text


Aitkin, L., & Eagar, S. (2013). Collegial relationship breakdown: A

qualitative exploration of nurses in acute care settings. Collegian, 20(2),

115-121. doi: 10.1016/j.colegn.2012.04.008

Al Sayah, F., Szafran, O., Robertson, S., Bell, N., & Williams, B., (2014).

Nursing perspectives on factors influencing interdisciplinary teamwork in

the Canadian primary health care setting. Journal of Clinical Nursing,

3(19-20), 2968-2979. doi: 10.1111/jocn.12547

Gausvik, C., Lautar, A., Miller, L., Pallerla, H., & Schlaudecker, J.

(2015). Structured nursing communication on interdisciplinary acute

care teams improves perceptions of safety, efficiency, understanding of

care plan and teamwork as well as job satisfaction. Journal of

Multidisciplinary Healthcare, 8, 33-37. doi: 10.2147/JMDH.S72623

Foronda, C., MacWilliams, B., & McArthur, E. (2016). Interprofessional

communication in healthcare: an integrative review. Nurse Education in

Practice, 19, 36-40. doi: 10.1016/j.nepr.2016.04.005

Manias, E., Geddes, F., Watson, B., Jones, D., & Della, P. (2015).

Perspectives of clinical handover processes: a multi-site survey across

different health professionals. Journal of Clinical Nursing, 25, 80-91. doi:


Mitchell, R., Parker, V., Giles, M., & Boyle, B. (2013). The ABC of health

care team dynamics: understanding complex affective, behavioral, and

cognitive dynamics in interprofessional teams. Health Care

Management Review, 39(1), 1-9. doi: 10.1097/HCM.0b013e3182766504

Polis, S., Higgs, M., Manning, V., Netto., & Fernandez, R. (2015)

Factors contributing to nursing team work in an acute care tertiary

hospital, Collegian. doi:

The case of the MET call – transcript

Katie: How are you feeling Dolly?

Dolly: I don’t feel well.

Katie: No, ok. I’m a bit worried. I’ve just done your blood pressure. It’s

90 systolic at the moment. It’s come down quite a bit from what it was,


Dolly: Yeah.

Katie: Yeah. Are you feeling light headed or anything?

Dolly: I feel dizzy.

Katie: Ahh. Ok. Um. Heart rate has also come up to 115. It feels a little

bit on the thready, weak side. You’ve got a temperature as well. 38.6

this morning, which is a quite high.

Dolly: Yes.

Katie: Yep, but your breathing and your oxygen levels and everything

seem to be alright.

Dolly: Yes.

Katie: You look really dry?

Dolly: Yes, I’m thirsty.

Katie: Alright. I’m a bit worried, I think I need to actually go and get some

help to be able to sort this out.

Dolly: Ok.

Katie: Ok, so I’m just going to find some help. Urm, and I’ll be back. Ok?

[Calls to colleague] Monica?

Monica: Yes? Hi Katie.

Katie: Yes, um… I’m just…

Monica: How’re you going Dolly?

Dolly: I’m not good.

Monica: Not good – what’s the problem?

Katie: She’s not great. I’m quite concerned about her now. Her blood

pressure has come down to 90 systolic…

Monica: Yes.

Katie: You can see it’s sort of trended down…

Monica: Yep.

Katie: And her heart rate’s come up to 115..

Monica: Yep

Katie: Her respiratory rate and oxygen sats are 99 and that’s all ok.

Monica: Yep, ok.

Katie: Her temperature’s 38.6 as well..

Monica: Right.

Katie: So… And she feels kind of a bit light headed, did you say Dolly?

Dolly: Yes, I did, yeah.

Katie: A bit dizzy.

Monica: I think we’re in the criteria for a MET call, Katie…

Katie: Yeah…

Monica: So I’m just going to call…

Katie: That’s what I thought. I just didn’t feel confident enough to call it

myself… Talking over each other

Monica: Oh, ok, I understand, being a student nurse. I’m going to go and

get that… organise that right now. We’ll be right back with some help

Dolly. Ok, Katie?

Katie: Shall I stay here?

Monica: If you can stay there and just keep an eye…

talking over each other

Katie: I’ll wait for you to come back.

Monica: I’ll be back with the team…

Katie: Alright, ok… [to Dolly] So Monica will be back in a moment. She’s

gone to call the MET team – that’s another doctor and a nurse who are

going to come and help us.

Dolly: Ok.

Katie: Ok, alright, good. Have you got any pain anywhere, Dolly?

Dolly: Just a little bit…

Katie: Just a little bit.

Monica: I’ve called the team, so they’re going to be coming now, so I’m

going to…

Talking over each other

Katie: Ok.

Monica: …get the trolley

Katie: Can I… is there anything I can do to help, Monica?

Monica: Can you just do another blood pressure?

Katie: Yes, sure, sure.

Monica: That would be great.

Katie: Yeah, ok…

Monica: …and we’ll get the trolley ready, and they should be coming

now. The doctors are going to come now, Dolly.

Katie: ok.

Monica: …and we’ve got everything ready to go.

Katie: We’ll check your blood pressure again Dolly…

Doctor Kelli and MET nurse Chanika arrive.

Kelli: Good morning, hello, [to Dolly] hello there, what’s your name?

Dolly: Dolly.

Kelli: Hello Dolly, I’m Kelli, I’m the registrar with the MET team.

Chanika: Hi, I’m Chanika, I’m the nurse.

Monica: Ok, so…

Kelli: Sorry, can I just… what was your name?

Monica: Oh, sorry! Monica! I’m Katie’s preceptor.

Katie: Hi

Kelli: Lovely! Nice to meet you both. [To Dolly] Just going to have a chat

for a minute Dolly.

Dolly: Ok.

Monica: Ok, so we’ve… Dolly’s post-op three days. She had her right

hip done. Her obs have been stable this morning. The doctors did the

rounds. However, now her blood pressure has come right down as you

can see…

Kelli: Yes.

Monica: It’s down within… quite low.

Kelli: Hmmm.

Monica: Her heart rate’s actually a little bit elevated. And her resp rate

has gone up…

Talking over each other

Kelli: And this is a recent temperature?

Monica: And she’s spiking a temp as well…

Talking over each other

Kelli: Right, yeah.

Monica: So we’re not sure where you want to go from here.

Kelli: How are you feeling dolly?

Dolly: I’m not good.

Kelli: You’re not good?

Dolly: Not good at all.

Kelli: Ok. Can we… Katie, can you get me some fluids, some normal


Monica: Yep.

Katie: More saline? Yep.

Monica: I’ll get that for you Katie.

Katie: Ok.

Chanika: [to Kelli] Pain medication?

Kelli: Oh yeah, when did we last have pain… Have you got pain?

Dolly: Yes, yes I do.

Kelli: You do?

Dolly: In my hip.

Kelli: Katie, can you tell me if she had pain relief this morning?

Katie: She has had pain relief this morning, but she’s just got endone

written up, and she’s had her endone, paracetamol. I feel like she needs

something, sort of, slow release. It seems to wear off quite quickly.

Kelli: Ok.

Monica: Chanika, can you check this with me please?

Katie: I’m a bit worried ‘cos she hasn’t passed any urine since, I don’t

think, yesterday afternoon… She looks a bit dry in the mouth as well.

At the same time: Monica and Chanika check Dolly’s ID and the

medications. Chanika asks for Dolly’s chart from Kelli, who apologises

and hands it to her.

Katie: She looks a bit dry in the mouth as well.

Kelli: Yes, we’ll get those fluids… and we’ll get some… do you feel like

you need some pain relief Dolly?

Chanika and Monica continue checking the medication

Dolly: Yes, yes, I think so.

Kelli: Ok, right. So Katie, I think maybe we’ll give some slow release…

let me write that up. So if you can organise that. Has she got any allergis

that you know of?

Monica: [to Dolly]: Ok Dolly, so I’m just going to put this IV in here for


Katie: No allergies. No allergies Dolly?

Dolly: No

At the same time

Monica: No, she’s got no allergies.

Kelli: Katie, can you organise that for me please?

Katie: Ok, yep. Will that be ok with her blood pressure?

Kelli: Yes, well we’ll give her some fluids.

Katie: Ok, so I can give her this…?

Kelli: We’ll check it again before with give it. That would be good.

Katie: Ok, right. Cool, so I’ll let you know…

Chanika: Katie, do you want to come and check this with me?

Katie: I need to get some pain relief for Dolly, so…

Chanika: I’ve got it here.

Katie: Oh, ok.

[[Everyone speaking over each other]]

Kelli: Monica, when you’ve got some [inaudible – everyone speaking at

once] antibiotics. She hasn’t been on any… and I think that’s maybe…

Have we had a look at her wound this morning?

Monica: No, we haven’t actually. We haven’t got her out of bed for a

shower yet, so…

Kelli: Right.

Monica: Do you want us to have a look at her wound?

Kelli: Yeah, we need to look at the wound to see what’s happening now.

Monica: Ok, no problem. So I’m just going to get this IV going.

Kelli: [to Dolly] This is no good, Dolly, is it?

Dolly: No.

Kelli: I think you should be heading on the way home now, not getting


Monica: We need a new IV, it’s actually [bunged] so we need a new IV.

Kelli: Ok, right. I’ll put that in. Would you grab me the trolley for that

please? That would be good.

Talking over each other.

Monica: Yep, sure. Yep.

Kelli: Great, so Dolly, we’re just getting you some more antibiotics


Dolly: Ok

Kelli: And we’re getting you a bit of fluid. I think you’re a bit dry, aren’t


Dolly: Yes, I’d love a cup of tea.

Kelli: You’d love a cup of tea! You’re a cup-of- tea girl are you? How do

you have your tea?

Dolly: With one sugar.

Kelli: Ok. I think maybe when we get this sorted we might be able to get

you a cup of tea.

Dolly: Ok.

Kelli: Alright.

Monica: [returning with trolley] What side would you like it in doctor?

Kelli: We’ll go this side.

Monica: Ok, cool.

Kelli: And that way…

Monica: [to Chanika] Can I just get the IV out of this trolley here?

Chanika and Katie continue checking the medications

Kelli: So, Dolly, I need to pop another drip in.

Dolly: Alright.

Kelli: I know they’re a bit uncomfortable, but we need to give you this

fluid. It’ll make you feel a lot better.

Dolly: Ok.

Kelli: Where do you live, Dolly?

Dolly: I live in a retirement home.

Kelli: Oh, lovely.

Monica: [returns with the new IV] Ok

Kelli: Very good.

Katie: So, just letting you know, we’ve got the pain relief ready. We just

need to wait ‘til…

Kelli: Excellent. I’m going to pop that in now. So we’ve got fluids ready to

go, we’ve got pain relief, and we’ve got someone getting antibiotics.

Katie: And someone getting antibiotics, ok.

Kelli: Lovely. Excellent. I think Monica was going to do that? Are you

going to do the antibiotics next, Monica?

Monica: Yes, yes. So I’ve got that here for you.

Katie: Do you want me to do anything else? Want me to check the

pressure again?

Kelli: Yes, we’ll need to take the obs again.

Katie: Yeah.

Kelli: Katie, you could do that for me?

Katie: Yep.

Monica: Where’s the other nurse? Chanika? Can you check this with me


Kelli: Oh, Monica, remember that IV’s not working on that side. So just

give me a moment and I’ll pop this one in.

[Talking over each other]

Monica: Oh, yes, that’s right. [to Chanika] Can you just check this with


Chanika: Yes, that’s already been checked…

Everyone talking at once.

Monica: Ok, we’ll get the IV in and then we’ll do that.

Dolly: Very busy.

Kelli: Very busy! Always busy these days!

[end of scene]

  • attachment


Order Solution Now

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

In the dynamic world we currently live in, it’s becoming increasingly difficult for students to balance academics, co-curricular activities and entertainment among others. Students are required to submit countless assignments in a short time frame. These assignments should not be taken lightly as they form a major part of the grade when it comes to the end of the semester. Understanding the value of education and how these grades are important to students, Infinite Essays has made it its mission in life to offer customized essays to students at an affordable cost.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

There are plenty of reasons why you should order a paper with Infinite Essays. We have reliable writers who are also very competent. They have over the years managed to work under tight schedules and deadlines. Whenever you order an essay with Infinite Essays, you are guaranteed a fast turnaround of your project and this is done on time. Other than writing custom papers, our writers provide value added services that include academic assistance in the areas that they have specialized in. We ensure that the work that we offer is free of plagiarism. Infinite Essays does not condone plagiarism in whatsoever manner. Our writers are very experienced and can handle of sorts of formats such as Turabian, Chicago, Harvard as well as APA and MLA. Infinite Essays covers a wide range of topics. At the moment, we specialize with over 68 topics. We understand the importance of maintaining confidentiality when dealing with our clients. It’s for this reason that we will never reveal the identity of our clients to whoever may be interested. Finally, we offer the most competitive rates in the industry.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

Whenever you want to make an order with us, you will use our automated online ordering system. If you are having some difficulties of any sort, feel free to contact our live support and they will be more than happy to assist you. Ensure that you fill all the relevant information regarding your order. This is the area where you have to include the deadline of your assignment, the formatting style to be used and even the kind of academic paper you desire. The more information you give to our writers, the better.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

Brief explanations of how our services work 1. Provide us with the necessary instructions. Go to the Order Now page and click the order now button. This is the part where you have to attach all the relevant attachments. At the same time, remember to add the instructions sheet here. Once you are sure that you have submitted all relevant information, please submit the final draft to us. 2. The second step will involve paying for the services. This is where an invoice will be sent to you. However, the easiest process is clicking the payment link and following all the prompts that come along. At the moment, all payments are made through PayPal only. 3. Working on your paper. Once you have made the payment, we will assign the order to a writer who will follow the instructions. Remember that our writers will spend countless hour laboring to ensure that the work they provide is meticulously researched. 4. Download your paper. When the writer is finished with the assignment, they will submit it to our writers who will then go through the paper to ensure that the paper has followed all instructions and there are no grammatical errors. We will then forward a copy of the assignment to your email. 5. Tell your friends. We always happy to receive a referral. Whenever a friend tells us that you recommended our services to them, we will give you a 40 percent discount for your next order. Whenever you have provided us with the necessary details, we will forward them to qualified writers who will handle the assignment for you. Remember that the writers will begin working on the assignment immediately. This is the sole reason we encourage our clients to provide their exact specifications during the first time.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

Tackling an order may be challenging but we always offer the best. Before the assignment can be passed to you by our writers, it will be passed through a team of qualified editors and proofreaders to ensure that the paper is accurate and of the required quality. Once the editors are satisfied with the assignment, they will forward the assignment to your account and a copy to your email.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

Discounts We offer the best prices in the industry. We currently have a 20 percent discount for all of our customers. If you feel the budget is putting a strain on you, contact our live support and they might consider you case. We treat each case differently. Remember that our main goal is to continue with education transformation. At the moment, we only accept payments in form of PayPal.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline

Why Choose Us While there are many companies in the writing service industry claiming to offer platinum services, none can match the services offered by Infinite Essays. Some of our writers have been with us since 2010. The testimonials that have been written by some of our happy customers is an indication of the good services that we offer.

Click HERE to order a unique plagiarism free paper done by 

professional writers and delivered before your deadline