After reading chapter 12, answer the following in 3-4 paragraphs each. 

  • How do the responsibilities of top management differ from those of middle and first-line management, and how do these differences impact the strategic direction and day-to-day operations of a business?
  • What role do management skills such as technical, conceptual, interpersonal, and decision-making play at different levels of management (top, middle, and first-line), and why are these skills prioritized differently at each level?
  • In small businesses where management roles often overlap, how can clear distinctions between top, middle, and first-line management be established to avoid confusion and ensure accountability?

NO AI (Turnitin applied) 

Due: April 8, 2025 

SOURCE: Textbook attached – Chapter 12 (Page 598)